Privacy Policy
LAST MODIFIED: AUGUST 2024
INTRODUCTION
At Karst Retreats, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and book our international retreats. By using our services, you agree to the collection and use of information in accordance with this policy.
INFORMATION WE COLLECT
We collect several types of information to provide and improve our services:
Personal Information: When you book a retreat or contact us, we may collect personal information, including but not limited to:
Name
Email address
Phone number
Address
Payment information
Non-Personal Information: We may collect non-personal information about how you interact with our website, including:
IP address
Browser type
Pages visited
Time spent on pages
Referring website
HOW WE USE YOUR INFORMATION
We use the collected information for various purposes:
To Process Bookings: To process your retreat bookings and payments.
To Communicate: To send you confirmations, updates, and important information regarding your retreat.
To Improve Services: To understand how users interact with our website and improve our offerings.
To Market: To send promotional materials and special offers, if you have opted to receive them.
SHARING YOUR INFORMATION
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, so long as they agree to keep this information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
DATA SECURITY
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
COOKIES
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
YOUR RIGHTS
You have the right to:
Access: Request access to the personal information we hold about you.
Rectify: Request correction of any inaccurate or incomplete personal information.
Erase: Request deletion of your personal information, subject to certain conditions.
Object: Object to the processing of your personal information for direct marketing purposes.
Withdraw Consent: Withdraw consent at any time, where we are relying on consent to process your personal information.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.
CONTACT INFORMATION
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email:
Phone: